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TECHNICAL Support

Frequently Asked Questions

The answers to your questions

GENERAL

For the content app builder, service the dark mode is only available to registered users. Go to Preferences of your account and enable it.
For the native apps, just go to Apple preferences and enable the dark mode in General section. Relaunch the app. 

Nope, like Apple, we deeply care about privacy and security. We are very picky on these topics and we will never do anything wrong for users. Sadly, a lot of companies are doing a sneaky business with the data of users and it's wrong. You can trust us on this topic.



CONTENT BUILDER SERVICE

YES. You have two choices to use MacPodium Content Builder Service.

You can use this service as a SAAS (software as a service) from any location worldwide or you can install it on your own server for security or network policies. The service is based on PHP and MYSQL and we provide a script to install it easily on any Linux or Mac server. Check the tutorial on the support website.

There are 3 types of kiosk apps that you can create with our Content Builder Service.

LANDING PAGE
Make entry pages for your internet kiosk in minutes with links to websites.

WEBSITE
Create small websites with a powerful wysiwyg editor. 
(up to 10 pages per app)
 
PRESENTATION
Add pictures to display them in full screen mode with a specific timer for each picture. Mostly used for full screen presentations in public spaces or digital signage applications. 
 



WEB BROWSER

YES, users of xStand should create a new account.  Former ADNX accounts are not supported.

Yes, xStand 6 is still available and fully supported until the end of 2021. More information:
https://www.macpodium.com/xstand

There are two cases.

Mac version: you can use the keyboard shortcut COMMAND+OPTION+P

iPad version: you can draw a circle on the screen with your finger

If you purchased a license of xStand between October 2020 and now, you are eligible for a free upgrade to the pro version. Just use the support website to send the proof of the purchase.  
We had to invest a lot of time to support the Mac with Apple Silicon and we also tweaked the user interface, solved many problems. It's why the new version cannot be free for everyone.
We are offering an introductory pricing until the end of June. We also introduced a cheaper, simplified version for smaller projects.

Yes, in preferences of mcPodium (security tab), you can disable Command+Option+Escape option and many other settings.

YES, in the preferences (security tab panel), you can hide the menu bar or disable the menu options of the Apple menu.

First, make sure that your website is located inside the Documents folder of your Mac. Because of sandboxing policy, Apple do not authorize developers to access documents on other locations. Another solution is to enable Apache web server on your Mac and use the http://localhost URL address.





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